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Titanium Bike Support & Resources
Everything you need to get the most from your Simpatico. From sizing guides to maintenance tips, we've got you covered for the life of your bike.
FAQ
Answers to common questions about titanium, our bikes, ordering, sizing, and more.
Size Chart
Detailed geometry charts and sizing recommendations for all our models.
Cerakote Options
Explore our ceramic coating colours and learn about this ultra-durable finish.
Contact Us
Have a question? Need help with your order? We're always happy to chat.
Test Ride
Book a workshop visit in Melbourne to see our bikes in person or arrange a test ride.
Maintenance
Care guides and maintenance tips to keep your Simpatico running perfectly.
Lifetime Warranty
Every Simpatico frame is backed by a lifetime warranty against manufacturing defects. We stand behind our work because we know titanium lasts.
The warranty covers weld failures, tube defects, alignment issues, and any fault in materials or workmanship. It does not cover crash damage, misuse, or normal wear.
We also offer a crash replacement program—if your frame is damaged in an accident, contact us for a significant discount on a replacement.
Lifetime Coverage
Full warranty for the original owner
Crash Replacement
Discounted replacement if damaged
Repairable
Titanium can be welded and repaired
Care Guide
Frame Maintenance
Titanium is remarkably low-maintenance, but a little care keeps your bike looking and performing its best.
Regular Cleaning
After every ride: Wipe down the frame with a damp cloth to remove road grime, dust, and sweat. Pay attention to the bottom bracket area, headset, and anywhere cables enter the frame.
Deep clean (monthly): Use mild soapy water and a soft brush. Avoid pressure washers as they can force water into bearings. Rinse thoroughly and dry completely.
Raw Titanium Finish
If you have a raw titanium frame, it requires almost no special care. The natural oxide layer protects the surface. Over time, it may develop a subtle patina—this is normal and many riders consider it part of titanium's charm.
For a fresh appearance, polish occasionally with a dedicated titanium polish or mild metal polish. Avoid abrasive cleaners.
Cerakote Finish
Cerakote is extremely durable but still benefits from care. Clean with mild soap and water. Avoid harsh solvents or abrasive materials. The ceramic coating is harder than paint and won't chip under normal use.
Bolts and Fasteners
Torque specs: Always use a torque wrench for critical fasteners. Refer to your component manufacturer's specifications. Common values:
- Stem bolts: 4-6 Nm
- Seatpost clamp: 5-7 Nm
- Bottle cage bolts: 3-4 Nm
- Brake caliper bolts: 6-8 Nm
Anti-seize: We recommend titanium-specific anti-seize compound on all bolts. This prevents galvanic corrosion between dissimilar metals and ensures bolts don't seize over time.
Annual Service
Once a year (or every 5,000km), we recommend a thorough service that includes:
- Remove and inspect headset bearings
- Remove and re-grease seatpost
- Inspect bottom bracket
- Check all bolts for proper torque
- Inspect frame for any damage or wear
Any competent bike shop can perform this service. The frame uses standard components that don't require special tools or training.
Lifetime Support