Legal
Terms & Conditions
The legal stuff that governs our relationship. We've tried to keep it clear and fair for everyone.
These terms govern your purchase from Simpatico Bikes. By placing an order, you agree to these conditions. We've written them to be straightforward—if anything is unclear, please contact us before ordering. We want you to feel confident in your purchase.
Key Points
What You Should Know
Lifetime Warranty
Every frame comes with a lifetime warranty against manufacturing defects for the original owner.
50% Deposit
Custom orders require a 50% deposit to begin production, with the balance due before shipping.
28-35 Day Lead Time
Builds with Cerakote finish take 28-35 days from order confirmation. We'll keep you updated throughout.
Full Terms
Complete Terms & Conditions
Terms & Condition
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Simpatico Bikes relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.The term ‘Simpatico Bikes’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 34 883 515 756. The term ‘you’ refers to the user or viewer of our website.The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.